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Carrier Setup

Configure shipping carriers for your store

Platform-Provided Carriers

✅ UPS: Ready to use (platform credentials configured)

✅ FedEx: Ready to use (platform credentials configured)

✅ Shippo: Ready to use (platform credentials configured)

Note: Platform-provided carriers (UPS, FedEx, Shippo) work immediately without configuration.

📦

UPS

✓ READY

United Parcel Service - Domestic and international shipping

📮

FedEx

✓ READY

Federal Express - Fast and reliable shipping

🚢

Shippo

✓ READY

Shippo - Multi-carrier shipping platform (access USPS, UPS, FedEx & more)

Troubleshooting Guide

⚠️ Not Getting Rates?

  • Verify all required credentials are set in Environment Variables
  • Check that credentials are for production (not test/sandbox)
  • Ensure your carrier account is active and has sufficient funds/credit
  • Verify shipper address is complete and valid
  • Check package dimensions are realistic (weight, length, width, height)

Sandbox vs Production: Most carriers provide sandbox/test environments. Start there before using production credentials.

Validation: Test your credentials using the "Validate & Get Rates" button on an actual order before going live.

Support: If you encounter issues, check carrier API status pages first, then contact the carrier's developer support.